Forum Discussion

FraserGordon's avatar
FraserGordon
Community Member
4 years ago

Feedback tab refreshing while concurrent commenters reviewing content

Hello, Not sure if this was mentioned elsewhere, but I couldn't find anything in a quick search. I have a course in Review 360 being reviewed by multiple people. I received an email that som...
Review 360
LaurenDuvall's avatar
LaurenDuvall
Staff
4 years ago

Hello Fraser!

I'm happy to help! It sounds like if someone else comments while you're replying to a comment, then you lose your reply. 

I've just tested this on my end, and I'm not noticing the same behavior. Which browser are you using?

  • FraserGordon's avatar
    FraserGordon
    Community Member
    4 years ago

    Thanks for the reply - I'm using Chrome to access Review. You are correct that when someone else adds a comment while I'm replying to a separate comment, the reply is lost.

    Regards,

    Fraser

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff
      4 years ago

      Thanks for the update! I was also using Chrome. Has this happened multiple times when you're replying to comments while others are posting comments? 

      Also, your contact information came through as well. This Peek video will show you how to edit it out if you’d like!

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