Forum Discussion
JANETYERMAN
5 years agoCommunity Member
File becomes corrupted after inserting a .mov file
I have created a learning module using Articulate Storyline 3. Everything works fine until I add a .mov file. It will save but then when I try to reopen the file it indicates "either this file was...
LaurenDuvall
5 years agoStaff
Hi Jane!
It sounds like there's an issue with the .mov file.
Where was the .mov file created, and does the video play outside of Storyline?
I'm happy to investigate further in a support case! Would you mind sending the file privately by using this link? I'll let you know when I receive it!