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Elinen's avatar
Elinen
Community Member
2 days ago

Fill in the blank: video's start playing at the same time

Hey everyone!

I have a question: we are working on a Rise course which has two fill in the blank questions on one page. Both have a video included. Now the issue is that when you click on play with the first video, the second one starts playing as well.

of course that's not what we want, so the question is: what can we do about this?

 

Thank you!

Eline

3 Replies

  • Hello Elinen​

    I understand that your Rise 360 course includes two Fill-In-The-Blank Knowledge Check Blocks, and they're both playing at the same time after starting the first video.  I was unable to replicate this behavior on my end. 

    • What browser are you using? Do you experience this behavior in a different browser or an incognito window? 
    • Are you using the same video or different video files in both questions? 
    • Do you notice this behavior in other block formats or just this one? 

     

    You can share a screen recording of this behavior along with your video(s) in this thread or privately in a support case.

    Looking forward to hearing from you! 

    • Elinen's avatar
      Elinen
      Community Member

      Ok I will open a support case and share the screen recording!

      About the other questions:

      • What browser are you using? Do you experience this behavior in a different browser or an incognito window? 
        • I tried chrome and microsoft edge. only in the incognito window I don't see this behavior
      • Are you using the same video or different video files in both questions? 
        • it's two differents video's 
      • Do you notice this behavior in other block formats or just this one? 
        • only here, but it's also the only place where we have two fill in the blank questions below each other

       

      • KellyAuner's avatar
        KellyAuner
        Staff

        Hi, Elinen!

        My teammate, Phil, is reviewing your support case. They'll be in touch shortly via email!