Forum Discussion
FIX 4 U: Slide Play button Disabled (grayed-out)?
Need to view your slide without selecting 'Preview' but the play button is grayed-out or disabled?
Here's a quick fix (nothing official but it works):
Click the 'Story View' tab at the top lef...
Hello Everyone! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.76.30446.0).
In this update, we have implemented a fix for:
- Timeline preview buttons weren't always clickable.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
Windows 10
SL 360 3.19.16600.0
1 instance of SL open
Happens intermittently, not consistent that I can tell.
Those workarounds also work most of the time. Restarting is not an automatic fix, but it usually helps kickstart a fix.
I have the exact same answers as John as below.
Also, could anyone please tell me why an end point will get stuck and won’t be able to move? All of my audio, video, images etc. end several seconds before (at the same time as one another) but I cannot drag the end point to match them? This also happens sporadically, and I cannot find a solution or understand what causes it.
Thank you!
Sincerely,
KathrynKathryn Rady
Manager | Navigate
484.383.0606 (o) | 860.836.5121 (m)
krady@navigatecorp.com[Nav
Hey Kathryn,
Thanks for letting me know the setup that you're using as well. I appreciate it.
You mention an 'end point getting stuck'? Do you mean that the items on your timeline do not reach the end of your slide?
- What happens when you try to move the end of your timeline?
- Are you able to right-click and choose 'Show until End' on your items?
Here's a brief demo:
Thanks Jon. As I mentioned above, I've added this conversation to the report. I appreciate you sharing your thoughts on the workarounds as well.
