Forum Discussion

MattHeinze's avatar
MattHeinze
Community Member
5 years ago

Fix Animation Skipping - SL360

I have a slide with 3 characters. When you click a character it shows a layer and plays an animation there of that character speaking. When I publish or preview, I'm finding an issue on these layers...
storyline 360
MariaCS's avatar
MariaCS
Staff
5 years ago

Hi, Matt.

Thank you for reaching out!

Are the character animations on those layers videos or animated gifs?

My initial thought is it could be related to the layer properties you have set up. I'd like to take a look at your file, if possible. Are you able to share your .story file here, so other community members might be able to offer suggestions as well?

If you'd prefer to share it privately, you can always open a support case.

MattHeinze's avatar
MattHeinze
Community Member
5 years ago

Hi Maria,

Thanks for reaching out! I've attached the file. You'll see the animations on the layers are MP4s.

Another minor thing I've noticed is the hover state of the 3 characters before they've been viewed, are slightly different when you hover over them after they've been viewed (size and position).

I'm not too concerned about that since it's not drastic, but can't figure out why.

Thanks again,

Matt