Flash Player 10 or higher for Internet Explorer is required to run Articulate Storyline.

Hi Jason,

Are you using Storyline 1 or Storyline 2? 

Adobe released Flash Player 16 on December 9, 2014 and, as a result, Articulate Storyline won’t open. Published content isn’t impacted.

To address this issue, we added support for Flash Player 16 in Update 8 for Storyline1 and Update 3 for Storyline 2.  To take advantage of the new features and fixes, install the latest version from the link in your product confirmation email or download it here (SL1) or here (SL2). 

I am using Storyline 1. I have a license for Storyline 2, but I am waiting to upgrade until after this project that I am working on goes out. I have done upgrades with other software in the past, and it created a mess in some of the projects that I was working on. I do not have time to redo this project, so I will upgrade when it is complete. I am downloading Update 8 now. I will let you know if that corrects the issue.

Thank you for your response!

Jason

Happy to help Jason and glad that got you settled. When you're ready to use Storyline 2, make sure you download and install the latest update so that you don't run into that error again. 

Hi, I have the same problem. I was running Storyline2. Then trying to open it today it gave me the Flash player 10 or higher issue. Any suggestions?

Not to worry... downloaded the latest update and it is working now.

I have downloaded the Storyline two update.  Now I am getting the Flash Player 10 error when I am trying to import a quiz into the project.  Any ideas?

Hi Pieter, Glad you were able to get things working with the update!

Stan,

What version of Quizmaker are you using to import into Storyline? If you have Adobe Flash Player 16 installed, you may find that you can't import Articulate Quizmaker '09 quizzes into Articulate Storyline 2.

This issue was corrected in Update 4 for Storyline. To take advantage of the new features and fixes, install the latest version from the link in your product confirmation email or download it here. 

Hi Stan,

Are you using Update 4 of Storyline 2 released January 9? You can check which update was applied by going to Help-> About Articulate Storyline and you should see the update number in the top right corner.  If you're still having difficulty after confirming you're on Update 4, please go through the repair steps for Storyline. 

Hi Stan,

Emails are not sent in regards to updates, but we do post the information here within the forums on any threads that dealt with the issue and you can also always see the update #, date released, and the release notes at the very top of the product Support page here. 

Also, I'd recommend enabling the Check for updates at startup feature to be notified when new updates are available.

Hi. Firstly, there seems to be endless bugs and issues with SL in general. This is certainly not the first time where I had to spend hours on end to fix little issues with the software. Uninstall, reinstall in the only solution that we receive from you. Nevertheless:

I have SL2 with Update 5, worked without any issues. After a microsoft update, the preview and timeline did not play (blank screen). After reading these post, the problem was Adobe Flash Player 20.0.0.267. You recommended that we revert to the previous flash plugin. I did exactly that. Now I'm getting "Flash player 10 for internet explorer is required" error. A constant frustrating endless loop! I've reinstalled flash 100 times and nothing seems to work. Please don't tell me to download the latest update. I did exactly that and it still doesn't work! I've lost an entire day trying to fix this problem and another day will be lost whilst you get back to me! What on earth is going on with your Software???