Forum Discussion

JasonGressman's avatar
JasonGressman
Community Member
11 years ago

Flash Player 10 or higher for Internet Explorer is required to run Articulate Storyline.

When I try to open Storyline, I get a dialog box stating that I need Flash Player 10 or higher. I have Flash Player 12 installed. I clicked yes to go to the web page to download Flash Player anyway,...
storyline 360
ChristiePollick's avatar
ChristiePollick
Community Member
10 years ago

Hi, Shawn -- Many thanks for reaching out here, and so sorry to hear of your frustrations! As you mentioned that you have SL2 with Update 5, have you had an opportunity to download the latest version, Articulate Storyline 2, Update 7 - Build 1509.1408, released on 9/15/2015? Please see here for the release notes and the download. 

And as you referenced this article, Preview Isn't Working in Articulate Software with Flash Player 20.0.0.267 Installed, I wanted to verify that you ran through the steps listed and are still experiencing difficulties. Please be sure to see the section of the article below for your version of Windows:

The good news is Adobe and Microsoft have fixed the issue in recent updates. Follow the steps below for your version of Windows to fix the problem.

Please let us know if issues persist and we'll see what more we are able to do to assist. :)