Forum Discussion

AlexandraEis357's avatar
AlexandraEis357
Community Member
3 years ago

Font appearing wrong/weird when previewing

Hello, 

I'm using a font that is rendering incorrectly in both Preview and in Review 360. 

I'm using Proxima Nova and when I'm editing, it looks fine. But when I preview or put it in the review platform, it gets weird and inconsistent. 

It's a san serif font and it shows up serifed...some of the time. See images. Why might this be happening? 

Thank you!

Alex 

  • SandeepGadam's avatar
    SandeepGadam
    Community Member

    HI there, try uninstalling the specified font and restart your PC. Then reinstall the font and see if you're still replicating the same issue.

  • I have the same issue. Uninstalling and reinstalling the font did not help. For me it does not show up as a serif font, yet as symbols. How has this issue been resolved for you? Thank you and have a nice day!

    • JoseTansengco's avatar
      JoseTansengco
      Staff

      Hello MindBytes BV,

      Sorry to hear that you ran into this issue. 

      We are currently tracking a known bug in Storyline 360 which causes the Proxima Nova font to not render properly. I've added this community post to the bug report so we can notify everyone subscribed when a fix is released, and our apologies for the inconvenience.