Forum Discussion
Font appearing wrong/weird when previewing
Hello,
I'm using a font that is rendering incorrectly in both Preview and in Review 360.
I'm using Proxima Nova and when I'm editing, it looks fine. But when I preview or put it in the review platform, it gets weird and inconsistent.
It's a san serif font and it shows up serifed...some of the time. See images. Why might this be happening?
Thank you!
Alex
- SandeepGadamCommunity Member
HI there, try uninstalling the specified font and restart your PC. Then reinstall the font and see if you're still replicating the same issue.
- CharlotteVanderCommunity Member
I have the same issue. Uninstalling and reinstalling the font did not help. For me it does not show up as a serif font, yet as symbols. How has this issue been resolved for you? Thank you and have a nice day!
Hello MindBytes BV,
Sorry to hear that you ran into this issue.
We are currently tracking a known bug in Storyline 360 which causes the Proxima Nova font to not render properly. I've added this community post to the bug report so we can notify everyone subscribed when a fix is released, and our apologies for the inconvenience.
- Jürgen_Schoene_Community Member
storyline web player does not support variable fonts
you have to deinstall the variable font, then install the static font version
more infos