Forum Discussion
Font Not Being Recognized When Previewing
- 17 days ago
Hi Everyone,
I'm happy to share that we've just released another update for Storyline 360!
In Build 3.115.36688.0, we’ve included essential fixes and new features. One of the bugs we’ve fixed is:
- Some Avenir fonts didn't display correctly in previewed or published output.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need any additional help!
Hello Nicole!
We do have this logged as a software bug where the Avenir font isn't rendered properly. I've linked this conversation to the report so we can update you when we release a fix in an upcoming update.
We aren't seeing these issues with other fonts so our recommendation is to use a different font.
I am having this issue today so this was never fixed (three years later). My company's branding requires Avenir, I can't just use a different font.
- LaurenDuvall1 year agoStaff
Hello NicholeDinato-5! We are seeing this bug is quite specific and only applies to the Avenir font which is why it hasn't been prioritized yet. Are you using Avenir Light, Avenir Bold, or other formats in the Avenir font family?
- KieronKohlmann8 months agoCommunity Member
Any update 4 years later? Or is the basic functionality of text taking a back seat to AI features?
- KellyAuner8 months agoStaff
Hi KieronKohlmann,
We're still tracking this bug. I'll check in with the team and let you know if there are any updates to share!
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