Forum Discussion
Font Not Being Recognized When Previewing
- 17 days ago
Hi Everyone,
I'm happy to share that we've just released another update for Storyline 360!
In Build 3.115.36688.0, we’ve included essential fixes and new features. One of the bugs we’ve fixed is:
- Some Avenir fonts didn't display correctly in previewed or published output.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need any additional help!
Hi, I am also experiencing this issue with the Avenir font, which is what we use for our company branding. Would love if we could get a resolution to this. Thanks!
- EricSantos2 months agoStaff
Hi MariaLibonate,
Thanks for chiming in and for sharing how this is affecting you.
You’re running into a known issue we’re still tracking where certain Avenir font styles don’t render correctly in Storyline during preview or publish, even though they look fine while editing. I completely understand how frustrating this is, especially when Avenir is required for company branding and isn’t something you can easily swap out.
We don’t have an update to share just yet, but your comment helps reinforce the impact this has for teams using Avenir, and I’ve made sure it’s connected to the existing bug report so the product team continues to see the real-world impact.
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