Forum Discussion

NicoleKitchen-4's avatar
NicoleKitchen-4
Community Member
4 years ago

Font Not Being Recognized When Previewing

Hello - I am trying to create a click-through simulation using screenshots for a course and using the font Avenir (which simulates the user experience the best).  When working on the slide, the font...
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LaurenDuvall's avatar
LaurenDuvall
Staff
4 years ago

Hello Nicole!

We do have this logged as a software bug where the Avenir font isn't rendered properly. I've linked this conversation to the report so we can update you when we release a fix in an upcoming update.

We aren't seeing these issues with other fonts so our recommendation is to use a different font.

  • NicholeDinato-5's avatar
    NicholeDinato-5
    Community Member
    2 years ago

    I am having this issue today so this was never fixed (three years later). My company's branding requires Avenir, I can't just use a different font. 

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff
      2 years ago

      Hello NicholeDinato-5! We are seeing this bug is quite specific and only applies to the Avenir font which is why it hasn't been prioritized yet. Are you using Avenir Light, Avenir Bold, or other formats in the Avenir font family? 

      • KieronKohlmann's avatar
        KieronKohlmann
        Community Member
        5 months ago

        Any update 4 years later? Or is the basic functionality of text taking a back seat to AI features?