Free trial version limitations?

Hi Sara, 

Your courses will remain intact on our servers for at least six months after your trial or subscription expires unless you delete them beforehand. Anyone who has direct links to your courses will still be able to view them. However, you won't be able to edit or export them. 

If you'd like to download them before your trial or subscription ends, do this for each Rise course: 

      1) Click Export in the upper right corner. 

      2) Use the LMS drop-down list to select an LMS spec or choose Web Only. 

      3) Click Export in the upper right corner again to download a zip package of your course. 

Learners will still be able to view published Rise courses that you host on your own web server or LMS. 

This article has some details about what to do before your account expires and what happens to your apps and content afterwards.

Hi Sara,

You should be able to view the web exported output offline as well. Offline viewing is supported in Google Chrome, Firefox, and Safari. 

Internet Explorer and Microsoft Edge block local playback of Rise courses altogether. You'll just see a blank page in these browsers. To use Internet Explorer or Microsoft Edge, you'll need to upload your course to a web server. 

What browser were you working in? 

Google Chrome.

I think it's a browser problem. When I open the file it opens google chrome (my default browser) but I land on the page that I am currently on, and it's the same whether or not I'm online.

If I try to open it in safari, the page is completely empty.

But, if I choose to open it in Firefox it works.

Glad to hear it's working in Firefox, Sara! I can't think of what browser setting would be controlling this, but if you want to share the exported Rise zipped folder with me I can test and confirm that it's not the file giving you this odd behavior! 

Sure thing, Sara!  You can upload it to me here and I will happily take a look. 

Hi Ashley,

Can you help me? I'm new with Articulate 360 and I'm using a trial version right now. I made a Rise course and I want to download and save the course. I followed the 3 steps in your answer  above. I don't have a LMS so I choose: Export type: Web. Right now I have this downloaded zip file on my computer but I don't know how to open it. 

I already found out! The computer I'm working with opened the Zip file automatically as a WinRAR file and so I had to pay to open the index.nl file. Now I opened it with Windows Explorer and now it works! :-)

Glad you got it opened, Berthe! Although I'm not sure why it opened as a WinRAR file, or what you'd have to pay to open it. You should be able to unzip the folder and then click on the index.html file to play it. How do you usually open or extract the contents of a Zipped folder? 

You can also upload the entire zip folder to a web server and play the course back there too. 

Hi Ashley! Thanks for your answer. Normally I open content of a Zipped folder in Windows explorer. But this time I'm working on a laptop that's not mine and has apparently the default option to open a Zipped file as a WinRAR file. 
But now I know that I also have the option to open the Zipped file with Windows Explorer on this laptop, so that problem is solved!

But I did not know that I can also upload the entire zip folder to a web server and play the course back there too. I would like to know more about that! How do I do that?