Forum Discussion
AngelaDestro-a9
Community Member
I am having the same issue after today's update. I did all of the same steps as above with no luck. I too, have submitted a support ticket. It is impossible to use Storyline in this state.
AAlexStreczyn-W
9 months agoCommunity Member
I have been having constant constant problems since the last update, too. Can Simeone help me, too?
- RABritt9 months agoCommunity Member
I would look at fonts. I switched to the Articulate font, and I stopped crashing.
- StevenBenassi9 months agoStaff
Hi A. Alex!
Sorry to hear you've also hit this snag with Storyline crashing during preview!
I see that you've opened a support case and connected with my teammate Ian. Great move! It looks like Ian replied to your e-mail sharing some feedback and suggestions.
We can continue troubleshooting through your case to help keep all information in one spot.