Forum Discussion

MickeyTortorell's avatar
MickeyTortorell
Community Member
4 years ago

Full Image Not Appearing on Theme Cover Page in Rise

Hello, We are having issues with the image appearing in full on our cover page.  We've tried various browsers and it's still the same. Please see attached file example. thank you
rise 360
KarlMuller's avatar
KarlMuller
Community Member
4 years ago

Hi Mickey,

According to your screen shot, you are using the Apex theme. This theme does not have an option to display the entire image.

To see the full image, you need to select the Rise THEME and select the Centered Overlay that displays the full image..

Note that changing the theme will change ALL of your settings, e.g. colors, fonts. etc.

 

  • MickeyTortorell's avatar
    MickeyTortorell
    Community Member
    4 years ago

    Hi Karl,
    The image was working perfectly yesterday and today the image is showing in
    part. Yes we are using the Apex theme, but it was working perfectly. You
    can see in the sample I sent that a part of the image is not showing.

    Mickey Tortorelli, CTDP
    Founder & CEO,
    BeauteSchool Inc.
    Mississauga, Ontario
    Canada
    M: 647-501-9777
    E: mickeytortorelli@beauteschool.com
    www.beauteschool.com

    • KarlMuller's avatar
      KarlMuller
      Community Member
      4 years ago

      Hi Mickey,

      As previously mentioned, the Apex theme does not have an option to display the entire image.

      Only the Rise theme has this option.

      • MickeyTortorell's avatar
        MickeyTortorell
        Community Member
        4 years ago

        Hi Karl,

        We have changed the cover image from Apex to Rise as you mentioned as we
        have to get this course ready for our client.

        In addition, we are now noticing after changing to Rise cover image that
        the header copy is cut off all along the top and copy in blocks as well.
        What would be causing this? How can we fix this?

        [image: Image 2022-11-16 at 12.59 PM.jpg]
        [image: Screen Shot 2022-11-16 at 12.59.45 PM.png]
        [image: Image 2022-11-16 at 1.00 PM.jpg]

        Mickey Tortorelli, CTDP
        Founder & CEO,
        BeauteSchool Inc.
        Mississauga, Ontario
        Canada
        M: 647-501-9777
        E: mickeytortorelli@beauteschool.com
        www.beauteschool.com