Forum Discussion
Full screen icon in videos disappears after adding closed caption using labeled graphic
Hello.
In my rise course, I have a labeled graphic section and added videos on each marker. I added closed caption files, which show up perfectly fine, but the full screen icon disappeared!
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Hello everyone! 🎉
I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered where the full-screen option for labeled graphic marker videos is removed when closed captions are enabled. There's nothing to install for web apps. New features and fixes are immediately available, though you might need to export your Rise 360 course again.
Let me know if you have any questions about this update or the issue you reported.
I have also noticed this occurs without CC active. This image shows an uploaded video within Labelled Graphic marker. Is there a fix for this?
Hi Martin,
We have this issue documented as a possible bug, but we don't have an update on a fix yet.
A workaround that you can try is to host your video on another platform, and add it in Rise using the Multimedia > Embed block. Let us know if this works for you!
