Forum Discussion
Full screen icon in videos disappears after adding closed caption using labeled graphic
Hello.
In my rise course, I have a labeled graphic section and added videos on each marker. I added closed caption files, which show up perfectly fine, but the full screen icon disappeared!
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Hello everyone! 🎉
I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered where the full-screen option for labeled graphic marker videos is removed when closed captions are enabled. There's nothing to install for web apps. New features and fixes are immediately available, though you might need to export your Rise 360 course again.
Let me know if you have any questions about this update or the issue you reported.
I'm running into this same issue, but I've noticed that the option to pop the video out into PIP is available. Is the ability to pop the video out the resolution, or is this still an unresolved bug? Thanks!
Hi Adam,
Confirming that the issue discussed in this thread is still open. You'll notice video markers in labeled graphic blocks losing their fullscreen option when closed captions are added to the video. We'll leave a message here when we have any new updates to share!
Thank you!
This still doesn't give the option to make the video full screen, making reading captions nearly impossible, unfortunately.
