Forum Discussion

ScottJost's avatar
ScottJost
Community Member
8 months ago

gap in subscription

I use Rise to make quick CTE courses for my elementary school. My annual subscription is about to end, and I plan to renew it for next year, but there may be a gap of a month or two until I get funds to pay for another year.

I know I obviously can't create or edit courses if my subscription expires, but do my courses still exist and are they still accessible if my subscription is no longer active? My courses have been shared with other schools and I don't want them to be affected while I wait for funding. 

  • Hi Scott,

    Happy to help!

    We'll keep your online content on our servers up to six months after your paid subscription expires. This means that you'll have up to 6 months to renew your subscription to prevent the content from being permanently deleted. You can check out this article for more information. 

    Hope this helps!