Articulate 360: Managing Your Subscription

Wondering when your Articulate 360 subscription renews? Interested in adding AI Assistant? The Manage Subscription page can help you with that and so much more.

Go to https://id.articulate.com/redirect/account and sign in with your Articulate ID email address and password. (If you have subscriptions in both the U.S. and EU data centers, you’ll be prompted to select the region you want to sign into.) Click Manage Subscription on the left side of the screen.

To discover how to navigate the Manage Subscription page, start by determining whether you have an Articulate 360 Teams or an Articulate 360 Personal subscription. The two pages are shown below for reference:   

 

Articulate 360 Teams

Articulate 360 Teams members with primary and 360 admin permissions can perform the actions listed below on the Manage Subscription page.

• View subscription details, including:
• Subscription or team name
• Subscription number
• Renewal date
• The number of creator licenses used, and the total licenses purchased
• Account Owner email address

Note: Subscriptions purchased through global resellers display the authorized reseller’s email address.

• Modify the team name
• Click the current name, type in a new name, and choose Save.
• Generate a PDF quote document to see the cost to upgrade to Articulate 360 AI or add more licenses.
• Click the Create a Quote button below the subscription details.
• Manage AI Assistant access
• Upgrade to Articulate 360 AI or start an AI Assistant trial if the subscription has not had a trial yet.
• Manage Articulate Localization when it has been added
• Learn how to monitor the team's translation usage.
• Learn how to upload multiple glossaries. 

Note: Subscriptions that haven’t tried Articulate Localization will display a Start a Trial button.

• Manage Reach 360 access
• Activate or deactivate Reach 360. (Learn more about Reach 360 activation.)
• Upgrade or modify a Reach 360 Pro plan.

Articulate 360 Personal

Articulate 360 account owners can perform the actions listed below on the Manage Subscription page.

• View subscription details, including:
• Subscription plan name
• Subscription number
• Renewal date
• Account Owner email address

Note: Subscriptions purchased through global resellers display the authorized reseller’s email address.

• Modify the plan name
• Click the current name, type in a new name, and choose Save.
• Generate a PDF quote document to see the price for upgrading to Articulate 360 AI
• Click the Create a Quote button below the subscription details.
• Upgrade to Articulate 360 AI
• Click the Upgrade to AI Assistant button in the AI Assistant section.
• Manage Articulate Localization when it has been added
• See translation usage versus total purchased
• Upload a glossary

Note: Subscriptions that haven’t tried Articulate Localization will display a Start a Trial button.