Forum Discussion
Generate AI Audio: Text-To Speech malfunction
Hi everyone,
I'm sorry to hear about the trouble with text-to-speech generation. Our team has identified and released a fix for the error some users encountered: generating AI text-to-speech greater than 650 characters would fail. This fix should be released immediately, and we'll let you know when that error is resolved.
You can also see real-time status updates here: https://www.articulatestatus.com
If you'd like to receive notifications of status changes in the future, click the "Subscribe" button in the upper right corner of the status page.
It seems to be an issue if you go over 599 characters. This has not been a problem in the past, but I did find a workaround. You can create two audio recordings with two halves of your narration and place them side by side on the slide. Hopefully Articulate figures out what is happening and fixes it. I have plenty of slides I have created in the past few weeks that went over 599 so something must have happened to the software today to make this an issue.
My character count is 5000 and I am below that, but it still won't generate my audio. It has been an all day thing and it is getting frustrating.
Mine also says 5000, but it's just not true...I had a 700-character string that wouldn't work. I removed characters in increments of 50 and when I got down to 599, it worked so I just created two audio files and placed them back-to-back because I needed a work around until Articulate fixes it.
Yes, that's what I had to do as well. One slide has 6 different audio files. 🙁
