Forum Discussion

CimberliKear714's avatar
CimberliKear714
Community Member
4 years ago

getting error when trying to embed a video from Wistia

I keep getting an error when trying to embed a Wistia video.   Wistia suggested removing some of the code so that iframe is doing its framing thing. Code was accepted but the video wasn't embedded. What am I missing?  The video plays just fine when I use the share link feature in Wistia.

rise 360

4 Replies

  • Chris-Santos's avatar
    Chris-Santos
    Staff
    4 years ago

    Hi Cim,

    The Rise 360 Embed block can only accept <iframe> code.  Based on your first screenshot, it includes other tags such as <div> and <script> which Rise can't read.

    I copied the URL from your second screenshot and used an <iframe> code to paste it in Rise 360, and I was able to do that (see below):

    Here's the code that I used for your reference: 

    <iframe src="https://fast.wistia.net/embed/iframe/ivrssppdxa?videoFoam=true"></iframe>

  • Chris-Santos's avatar
    Chris-Santos
    Staff
    4 years ago

    Hi Cim,

    The Rise 360 Embed block can only accept <iframe> code.  Based on your first screenshot, it includes other tags such as <div> and <script> which Rise can't read.

    I copied the URL from your second screenshot and used an <iframe> code to paste it in Rise 360, and I was able to do that (see below):

    Here's the code that I used for your reference: 

    <iframe src="https://fast.wistia.net/embed/iframe/ivrssppdxa?videoFoam=true"></iframe>