Forum Discussion

CaldwellButler's avatar
CaldwellButler
Community Member
5 years ago

Getting Rise 360 Courses To Complete In LearnDash

I'm new to using Rise 360 courses in LearnDash. I'm using the Uncanny group of products including Uncanny Toolkit Pro and Tin Canny Reporting. I've had no issue getting the Rise 360 course into Lear...
rise 360
BillMcKee-f1669's avatar
BillMcKee-f1669
Community Member
5 years ago

Kim - I put this question in another post but then I saw this one, perhaps you can help my team. 

After uploading our Rise course using the Uncanny Owl Tin Canny content block plug-in we couldn't get the course to work in LearnDash until our LearnDash administrator discovered if she changed the name of the "index.html" file to "story.html" it worked. (see image attached) In fact, when I previewed the course instead of executing the course it downloaded a "story.html" file which wasn't there. Any ideas?

  • hazelB's avatar
    hazelB
    Staff
    5 years ago

    Hi Bill! I replied to your thread here.

    • BillMcKee-f1669's avatar
      BillMcKee-f1669
      Community Member
      5 years ago

      Hazel, Thank you. Submitted a ticket; case # 02715694

       

      • hazelB's avatar
        hazelB
        Staff
        5 years ago

        Hi Bill, that's great! You may want to edit your response because when you reply by email, your email signature shows your contact information.

        I can see that case 02715694 is now being handled by Rowie! You should receive a response soon.