Forum Discussion
[Glitch/bug] Video in storyline block for Rise not playing as intended - Fix found for Autoplay issue
Hi all, I've done a search and can't get a clear answer. I have a video in a storyline block introducing an activity however it doesn't play properly.
The video doesn't play at the start at all a...
Hello Allen,
Sorry to hear that you ran into this behavior.
Modern browsers like Google Chrome block media files from automatically playing until the viewer has interacted with the website. You can read about this policy here.
With that being said, if learners have already interacted with your Rise 360 course, and your videos are still not playing, I'd like to see how you setup your Storyline 360 project to get a better idea on what's happening. Would you be willing to share a copy of your project file here or in private by opening a support case for testing? We'll delete it when we're done!
I have submitted a support case :)