Forum Discussion
Jose,
I am working locally. Hopefully someday this will stop being an issue and we can work from the cloud. Like I report in an earlier post, I was using V3.85.31840.0. I uninstalled it and tried again, with no change. Uninstalled and went back to an earlier version and it worked. Uninstalled that version and installed V3.85.31840.0 again and for now it is now working again, but for how long? Something is unstable that causes me to have to do these reloads of the program. Fortunately that is pretty quick to do.
Thanks for the update, Barry. Feel free to reach out to our support team in case you run into the issue again. We have other ways of troubleshooting the behavior, such as checking your system logs, and we might find a clue that there could hopefully resolve the issue permanently.