Hi Guys One of the benefits of using Rise is that we have been able to host training outside the LMS and embed links within products. This allows us to embed those links with software products and people are able to consume training easily. However tracking goes for a toss since Google Analytics only works at an index.html level for now. Is there a way we can see how much time is being spent on what topic in rise? Warm Regards Akshay

I read through the LinkedIn post above, and I agree that heat mapping is useful, it's very difficult to look at heat maps for every individual user. The whole concept of analytics is to see what's trending (and what's not) and look for the outliers. Those outliers will help determine how your page may or may not require changes. So, I've not included heat mapping in my courses. I have 50 courses and I need to be able to see trends between them and not look at the individual level. They are all published the same way. I am able to everything stated in that article, except for heat mapping - which I have an alternative. I am using a combination of GTM (Google Tag Manager) and GA (Google Analytics), for reporting. As for heat mapping, my alternative was to create a page scroll depth indicator trigger, as well as a page timer trigger. Then I combined these in a trigger group and created one event tag that relies on that trigger. While I can't see exact clicked areas of the screen... I am able to understand how far down the user has scrolled and combine that with the time on page. That tells me whether the user is skimming or reading. Additionally, by building out multiple event listeners, I can capture the following: Side Navigation Clicks Next Lesson Clicks Conclusion Page Event With these, I can review my events in GA and with secondary dimensions, understand where users are exiting, where users are slowing down. These can assist me in understanding whether my content needs to be adjusted. I can also create custom reports based on the individual product and see users moving from (example) Lesson 1 to Conclusion. If I see that specific metric strong, then I know the course is intuitive and easy to move through. My recommendation with heat maps is to use them when you see a trend of people exiting a page at a specific point, or too many click events for a specific page... then add heat mapping or screen video capturing to understand what a user is experiencing. Hope this helps. Jared

Hi Heather, my primary aim is to make the education as open as possible while allowing us to track user behavior. In this case, the rise package will be exported as web only with google analytics tracking enabled and hosted within the subdomain of a SaaS product. Hence, not too concerned about locking content. In fact, i would argue the opposite and say content is a commodity that should be open and drive people towards buying or experiencing the product. I will keep you guys posted on any breakthroughs we make on the detailed tracking effort. Meanwhile it would be a feature request for the articulate side to look at how to enable tracking by creating some kind of widget where we can enter the code in each section. Content is now a commodity and will be more open instead of being tied to an LMS. We would expect it to be easily tracked with Google Analytics by giving it as an OOTB feature.

This issue has been in discussion for two years. Any updates on adding modern web tracking to Rise? Ideally we would like to add technologies like Google Tag Manager, Google Analytics, HotJar and etc.

Hi Tina Sadly, we sadly did not make any progress on it. I tried to get a developer to help out with this but it did not get us anywhere. We went away from that plan and set up an online academy by using Learn Upon. Customers could log in using their personal or professional email addresses and share their certificates and achievements on social media. Sorry could not be of more help to you. Even if articulate does not allow google analytics, some alternate solution from their end would be nice. Warm Regards Akshay

Hi Akshay - I reached out to a few users who may be able to help.

Google Analytics at Page Level in Rise

53 Replies

NicoleBenisc331
Community Member
9 months ago
I know I'm picking up several years later, but we've been using this as our Benefit Program course for employees and it's worked quite well as we publish to the web so it can be viewed from anywhere. Our head of HR asked if there's a way to see how many people have been using it and when. Has anything been developed since this thread first started?
Minh-TuNGUYEN
Community Member
4 years ago
Hello everyone,

I am digging this topic out.

I am wondering if some of you suceeded in tracking event on Rise module exported as Webpage with Google Analytics ? I've read all of your messages et it doesn't seem so clear.

Is it possible to track event like a click on a "Start quizz" button with GA?

Thanks in advance for your support,

Have a great day,

Minh-Tu

mtnguyen@gmsante.fr
MataHenry-1476e
Community Member
5 years ago
Hi folks, has anyone that uses SuccessFactors LMS (Learning) been able to:

unzip the zip scorm file

edit the css/html file (for example adding the GA code)

rezip

successfully load into successfactors

So far, if I try to modify anything in zip file, SuccessFactors does not accept it. Other LMS' do (including scormcloud). I cannot test out adding GA code, let alone edit the css or html.

I find this SuccessFactors LMS immensely frustrating, old, daggy and frankly, fugly...
- MataHenry-1476e
  Community Member
  5 years ago
  For SuccessFactors LMS users - I think its doubtful that SuccessFactors LMS integration with GA code is achievable because the course url links (required for GA tracking) is dynamically built when opened by a user. There's no course url per se.
  Would be most grateful if someone could prove me wrong!
  - KarlMuller
    Community Member
    5 years ago
    We don't use SuccessFactors, but our LMS works in exactly the same way.
    
    As the LMS generates course URL's dynamically, we get zero GA data for our Rise courses.
    
    We only get data related to how students used the LMS, which is not what we want.
    
    What we do find very useful is secondary GA data, such as Audience demographics, devices (computer, tablet. mobile), browsers used, operating Systems, device screen resolution, etc.
    
    There is a lot of GA secondary data that is extremely useful.
StephanieLuckey
Community Member
5 years ago
so has there been any updates to this feed since last post 2 years ago? Would love to see an easy video tutorial on how to incorporate Google Analytics into my web based Rise URL. Any/all help is much appreciated!
- hazelB
  Staff
  5 years ago
  Thanks for sharing your interest, Stephanie! We'll make sure to update you here if this becomes available in the future.
  - NieschaFarris
    Community Member
    5 years ago
    Hi Hazel,
    
    Is there any update on this? I know it can be done via Storyline but as a new user this is not an easy process and researching has not really done anything for me, but make me have more questions than before. It would be nice to have built in analytics with the tool we are authoring in (Rise).
    
    Thanks!
ValeriaPasca
Community Member
5 years ago
Hello,

Has anybody found a way to track clicks/visits on a Rise link? (not exported in an LMS)

I just reached out to the support group who sent me back here. Would love to know if this is possible without LMS publication in any way.

Thank you!
- ChristinaArniot
  Community Member
  5 years ago
  
  Valeria Pasca
  
  Hello,
  
  Has anybody found a way to track clicks/visits on a Rise link? (not exported in an LMS)
  
  I just reached out to the support group who sent me back here. Would love to know if this is possible without LMS publication in any way.
  
  Thank you!
  
  I would like to bump this question as well. We are trying to get some simple analytics for the Rise 360 page no in an LMS.
  - KarlMuller
    Community Member
    5 years ago
    Hi Christina,
    
    If you are using a Rise course outside of a LMS, you should be able to setup your own Google Analytics tracking per course. You need a Gmail account and would need the URL for each Rise course to setup at analytics.google.com
    
    Note that Google Analytics may not track at the level you require, e.g. learner Quiz data, etc.
MataHenry-1476e
Community Member
6 years ago
++1
KursISPS
Community Member
6 years ago
Hi there! I'm also looking for an easy way to implement this. Hope you're on the case soon, Articulate.
ChristineDelMur
Community Member
6 years ago
Yes, we need this feature as well... we need to be able to track external usage / quizzes without an LMS.
EmilyKunz
Community Member
6 years ago
A vote from me for Articulate to prioritize this! Seems possible in Storyline, but would love to see this in Rise.
JoshuaCooperDar
Community Member
7 years ago
This issue has been in discussion for two years. Any updates on adding modern web tracking to Rise? Ideally we would like to add technologies like Google Tag Manager, Google Analytics, HotJar and etc.
- Crystal-Horn
  Staff
  7 years ago
  Hi there, Joshua. We're still documenting requests for this enhancement, but we don't have an update on our plans for it at this time. We'll let you know here if that changes!
  - SriSrikrishna
    Community Member
    6 years ago
    +1