Forum Discussion
ThatchrinaBryan
11 years agoCommunity Member
Got an error: Unable to acquire LMS API
I tried to access the course on the LMS and this is the error I received:
"Error - Unable to acquire LMS API, content may not play properly and results may not be recorded."
Has any experience...
AshleyT-Pollard
11 years agoStaff
Hi Thatchrina and welcome to Heroes!
If you receive an "Unable to acquire LMS API" error when launching Articulate content in your LMS, this may be caused by the version of Java that you have installed.
Some LMS’s use a Java API object to load content. Since content created in Articulate does not require Java, please do the following:
* Contact your LMS provider and ensure that your installed version of Java is compatible with the version of the LMS you are using.
* Ensure that you have published your content properly as described in the following article.
Hope that helps and feel free to let us know if you need anything else!