Forum Discussion
ThatchrinaBryan
11 years agoCommunity Member
Got an error: Unable to acquire LMS API
I tried to access the course on the LMS and this is the error I received:
"Error - Unable to acquire LMS API, content may not play properly and results may not be recorded."
Has any experience...
LeslieMcKerchie
8 years agoStaff
Hey Chris!
Sorry to hear that you're running into an error. Sounds like you may have already identified the solution though :)
If your learning management system (LMS) automatically launches content in a separate browser window, don't set Articulate Storyline to launch content in a new window. Otherwise, you may encounter an LMS communication error.
To make sure Storyline doesn't launch your course in a new window, do the following:
- Go to the Home tab and click Player.
- Click Other on the ribbon.
- Uncheck the box to Launch player in new window (creates launch page).
- Click OK.
​​