Forum Discussion
Got an error: Unable to acquire LMS API
I tried to access the course on the LMS and this is the error I received:
"Error - Unable to acquire LMS API, content may not play properly and results may not be recorded."
Has any experience...
Hey Chris!
Sorry to hear that you're running into an error. Sounds like you may have already identified the solution though :)
If your learning management system (LMS) automatically launches content in a separate browser window, don't set Articulate Storyline to launch content in a new window. Otherwise, you may encounter an LMS communication error.
To make sure Storyline doesn't launch your course in a new window, do the following:
- Go to the Home tab and click Player.
- Click Other on the ribbon.
- Uncheck the box to Launch player in new window (creates launch page).
- Click OK.
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