Forum Discussion
ThatchrinaBryan
11 years agoCommunity Member
Got an error: Unable to acquire LMS API
I tried to access the course on the LMS and this is the error I received:
"Error - Unable to acquire LMS API, content may not play properly and results may not be recorded."
Has any experience...
AllanAikman-07c
7 years agoCommunity Member
I am having a similar issue on the 2 latest courses I have created. The error is intermittent. People have the issue, I have gone to their desks and they have tried again and it worked. This tells me that it is unlikely to be a java issue. Of 600+ users, I have had around 12 with errors. I am about to do a global launch, so I want this to work properly. Have you been able to find the root cause of these errors?
I am using Storyline 360, SCORM 2004 4th Edition on Success Factors LMS. I never use the launch in a new window page and have made sure that it is unchecked.