Forum Discussion
Got an error: Unable to acquire LMS API
Hi, Andrew. Thanks for reaching out in the forums, and I see you opened a support case earlier today for the same issue–smart move! I'm also perplexed as to what is causing this alert on your Samsung device – what OS is it running?
My teammate, Abel, will reach out with his findings as soon as he completes testing your file. I'll also follow along as the case progresses and share important updates here as needed!
- AndrewEngland-28 years agoCommunity Member
Hi Katie,
Thanks for looking into this. The issue is causing some headaches for our
client.The Samsung Galaxy tablet we have been testing on has the spec as attached
screen capture. Hope this helpsThe client has also tested on a Samsung Galaxy tablet and experiences the
issue. They're testing on a Samsung Galaxy Tab A 6.0.1.We await your findings.
Thanks again,
Andrew
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