Forum Discussion
ThatchrinaBryan
12 years agoCommunity Member
Got an error: Unable to acquire LMS API
I tried to access the course on the LMS and this is the error I received:
"Error - Unable to acquire LMS API, content may not play properly and results may not be recorded."
Has any experience...
KatieRiggio
8 years agoStaff
Hi, Allan. I'm very sorry this error is still plaguing your courses, and really appreciate you continuing to reach out!
I took a peek at your case with my teammate, Ryan, and saw he shared instructions on how to enable LMS debug mode. Has SuccessFactors had a chance to review those logs? If you're able to share the logs in your case, we're also happy to help you and your team interpret it!
Thanks again, and we're both standing by if you need anything else!
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