Forum Discussion
Got an error: Unable to acquire LMS API
I tried to access the course on the LMS and this is the error I received:
"Error - Unable to acquire LMS API, content may not play properly and results may not be recorded."
Has any experience...
All,
I had this issue recently and put a ticket into CornerStone, our LMS provider, to find out what was going on. Here's what happened in our case:
1. We published the course in 2016 as a SCORM 1.2 course
2. We made changes to the course in 2019, and replaced the publication file with the new course, which was published in SCORM 2004 (3rd Edition)
3. The LMS did not like this, and threw this error because of it. Once we found this our from CornerStone, we replaced the publication file again as a SCORM 1.2 course, and have had no issues since
Hope this helps!
Luke
