Forum Discussion
Got an error: Unable to acquire LMS API
I tried to access the course on the LMS and this is the error I received:
"Error - Unable to acquire LMS API, content may not play properly and results may not be recorded."
Has any experience...
Are you using an image with a link to the module rather than going to the module directly from the default link?
We have a set up as below where the computer logo also has the link above.
If I click "System Changes" it works fine, if I click the computer image, it breaks with an API error (usually because there is a new version and the image link wasn't updated). People only sometimes use the image to enter the module and so we only sometimes see the error - and people will generally try the other link first before seeking support so it can go a while before being noticed.
In short, check your links match if using custom ways to enter the module.
