Forum Discussion

KaylaHogrefe's avatar
KaylaHogrefe
Community Member
2 years ago

Gotham font doesn't work on ios?

I created this resource which works well on windows, but when I tried it on an iPad, the headings in Gotham didn't load at all. Any suggestions? https://360.articulate.com/review/content/6cf33b03-5e...
Review 360
AmyGtt's avatar
AmyGtt
Community Member
10 months ago

DARN. This font is part of my company's branding. Do we have an update on this?

StevenBenassi's avatar
StevenBenassi
Staff
10 months ago

Hi AmyGtt!

Sorry to hear you've run into trouble, authoring with Gotham font in Storyline! 

I noticed you've also connected with my colleague Chester, through a support case. I don't have any updates to share at this time, but we've included your voice in the bug report.

Also, Gotham font is available in two formats. OpenType (OTF) and TrueType (TTF). We've found the TTF version to be problematic, whereas OTF is stable. As a workaround, we suggest authoring with the OTF format only. I've attached a font package you can use, with my reply. Please follow the steps below:

  1. Extract the Gotham-Font.zip file.
  2. Sort the fonts by type.
  3. Inspect the list, installing (and overwriting if prompted) only the OpenType (.otf) files.
  4. Relaunch Storyline 360 so the fonts are updated.
  5. Publish your course from Storyline again.

 

Hope this helps!

  • AmyGtt's avatar
    AmyGtt
    Community Member
    10 months ago

    Thank you, Steven!!! This is wonderful news.