Forum Discussion

TerryRoundtree's avatar
TerryRoundtree
Community Member
6 years ago

Grade not reporting in CANVAS

CANVAS is not displaying the grade after a learner completes the lesson. An "X" is displayed as a grade instead of a checkmark. Our Storyline file has the following settings: SCORM 2004 3rd edit...
storyline 360
NicoleSchnei851's avatar
NicoleSchnei851
Community Member
5 years ago

FYI, I just heard this back from Canvas (bolding is mine):

"With the update that was made to the SCORM tool, any SCORM packages that are not set up to pass back a score were not passing back a score. These updates set the tool to follow the SCORM package set up more strictly. Our engineers did make an adjustment today where if it does not see a valid score, it should look for a "complete/incomplete" in the package and send that back as a score. This will not adjust any previous attempts, so you'll need to double check that it is doing that currently with a new test."

Dave-Ruckley's avatar
Dave-Ruckley
Community Member
5 years ago
Nicole DeSarno

FYI, I just heard this back from Canvas (bolding is mine):

"With the update that was made to the SCORM tool, any SCORM packages that are not set up to pass back a score were not passing back a score. These updates set the tool to follow the SCORM package set up more strictly. Our engineers did make an adjustment today where if it does not see a valid score, it should look for a "complete/incomplete" in the package and send that back as a score. This will not adjust any previous attempts, so you'll need to double check that it is doing that currently with a new test."

Just tried with a complete/incomplete and it seems to be working again. Thanks for posting this update - I still haven't had any useful info from Canvas about this!