CANVAS is not displaying the grade after a learner completes the lesson. An "X" is displayed as a grade instead of a checkmark. Our Storyline file has the following settings: SCORM 2004 3rd edition Report status to LMS as passed/incomplete Track using number of slides viewed Once the SCORM file is uploaded to CANVAS it's setup as a graded file and the display grade on the assignment is complete/incomplete. As a test, we uploaded the zip file to SCORM Cloud and the file worked correctly. After not having any luck, we tried adding a complete course button to Storyline which would replace the "track using number of slides viewed" setting, but the results in CANVAS were still the same.....the lesson was not graded. There was an "X" in the grade instead of a checkmark. Any help is greatly appreciated!

FYI, I just heard this back from Canvas (bolding is mine): "With the update that was made to the SCORM tool, any SCORM packages that are not set up to pass back a score were not passing back a score. These updates set the tool to follow the SCORM package set up more strictly. Our engineers did make an adjustment today where if it does not see a valid score, it should look for a "complete/incomplete" in the package and send that back as a score. This will not adjust any previous attempts, so you'll need to double check that it is doing that currently with a new test."

I have been struggling with the same issue for a couple of years. On quizzes I opened another 0 point assignment so students could upload a screenshot of their results page. This works for quizzes as a work around and just requires me to have speed grader open in one window to see the grade and the grade book in another for inputting the appropriate grade. While not ideal it works for those assignments. In the past I would use the 0's in the complete/incomplete assignments as an indication that the student was in there doing the work. I could then use their time to get a sense of whether or not they are actually participating. There was always a "-" in the grade book if they did nothing. Again, not even close to adequate. It recently got worse with no - in the grade book and no 0. I suspect Canvas implemented another downgrade. I will try the SCORM 1.2 to see if I can get the 0's back. I am believing Miriam's conclusion that Canvas doesn't want Articulate product with work in their system. I have been fighting with them for 7 years and the ability to use Articulate products in the LMS is getting worse rather than better.

I support faculty at a university where I load several vendor-supplied SCORM packages to a Canvas course. The SCORM is set to push out complete/incomplete. This is our third iteration of these training modules. The first two scored correctly; the third initially scored correctly. The same content in the same course beginning in Spring 20 began intermittently recording 0% in the gradebook; first report received was 2/4/20. Recorded grades devolved after that from mostly 100%s and some 0%s to mostly all 0%s and now finally to no grades at all being recorded in most instances. The R1 research institutions are discussing this issue and reporting similar behavior. Instructure engineers are aware of the problems.

That's basically the response I got too. It's the package and to go back to the "developers." I ended up getting a version to work and record a score back when testing in Scorm Cloud, but it still doesn't work in Canvas... awaiting another response from Canvas support as to what else the "developers" can do. I may elevate to our university rep.

This is for a Storyline 360 file: SCORM 1.2, Report status to LMS as: Completed/Incomplete, Tracking Options: When the learner completes a quiz, Final Assessment.

Grade not reporting in CANVAS | Articulate

78 Replies

MariamChida
Community Member
4 years ago
Hi Maj - I don't know how you set up your storyline lecture - but please open your lecture in storyline - then click on the last slide and make sure that the trigger is set to report upon complition and not upon clicking exit if you don't have an exit slide - I had this issue because I skipped training during COVID and it drove me insane - as I tried everything you tried. But it turned out I simply had to align the trigger with the grade reporting.... Sorry I know you don't want to hear this but unless you reprogram your entire lecture package you will need to enter grades manually. I had to delete all the SCORM lectures and re-upload the correct ones... If you don't have time now, you might want to consider making the time to update all your lectures during Christmas break or summer which I did.... I regretted skipping the training LOL
LiChen-95604c23
Community Member
3 years ago
Hi All,

I have similar issues and am still unable to transfer grades to canvas.

I tried:

Scorm 2004 4th edition

Scorm 2003 3rd edition

Scorm 1.2

LMS reporting had tried

all the settings.

In Sakai, I'm able to see all grades using SCORM 2004 3rd edition and completed/failed.

Just wondering what settings work for you.

Thanks!

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Grade not reporting in CANVAS

78 Replies

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