Forum Discussion
Grayed Out Cover Photo or Library Image when Previewing
When in Rise 360 and trying to select a Cover Photo in settings or an image from the Content Library, the preview where you can select an image shows everything as gray or white. I can select a gra...
Hi Kelsy,
Are you working in an office environment or from a home office?
If you are working in an office environment, your IT team needs to enable the required Articulate web endpoints.
In particular this one needs to be enabled:
Content Library 360 Assets
i.vimeocdn.com
This domain is required for browsing Content Library 360 images and videos in Storyline 360 and Rise 360. If you have questions about Content Library 360 assets, let us know. We’re happy to help!
See https://articulate.com/support/article/Articulate-360-Network-Endpoints