Forum Discussion
Guestbook - How is visitor information used
For the Quick Share Guestbook in Rise, how is the first name, last name and email data used by Articulate? What parts of the privacy policy and terms and conditions are applicable to the use of Guestbook data? Is there an online resource that explains this simply? We have external entities that will be accessing our Quick Share course and would like to be able to explain the use and allay any fears.
8 Replies
Hi DLea,
Thanks for reaching out!
I've opened a support case on your behalf so we can address your privacy concerns. One of my teammates will reach out shortly via email!
Awaiting a reply to my follow-up question.
Hi DLea! I see that my colleague, Mark, followed up with you via email to address your compliance questions. Please let me know if you don't see that email in your inbox!
Hi LaurenDuvall I've found this thread as I have exactly the same question as DLea, I can't find any reference in your privacy policy, would it be possible to share the reply?
Hello Stephen_A,
Thanks for reaching out! I've opened a case on your behalf so we can share additional details with you! We'll be in touch shortly via email.
Please also send us this information. Thank you.
Hi BuildCapable, thanks for asking, and for adding your voice here. I’ve opened a support case on your behalf so our team can share how Guestbook information is handled. They’ll follow up with you by email shortly.
JudyNollet, that’s a fair point. A simple, public explanation would make this much easier for authors who need to reassure their learners, so I’ve shared your suggestion with our documentation team.
It sure seems like there should be an article about this online so folks don't have to work through a support case to get this info...
