Forum Discussion

AnshuPhilip's avatar
AnshuPhilip
Community Member
8 months ago

Hello. need help

I am trying to import captions on storyline from an mp3 audio thats been added to each slide. It shows an error message like this:

  • Hi Anshu!

    Sorry to hear you've hit this snag when adding closed captions to your Storyline course!

    Thanks for sharing the screenshot! I've opened a support case on your behalf so you can share your files with our support engineers privately. You're in excellent hands working with them and they should be getting in touch with you shortly!

    We can continue troubleshooting through your case to keep all information in one spot.