Forum Discussion
Help - Player Menu Dissapears
Hello,
Looking for some help. For some reason the menu in my project shows up for the first slide and then disappears for the rest of the slides. I would like it to stay for the entire module. I ...
Hi Judy, Thank you for your comment. Unfortunately, I have tried both using player defaults and custom but both do not seem to make a difference. After the first slide the menu still disappears.
what happens when you switch - for testing - to the modern player?
Jürgen
Tried that too, It still disappears.
Nicole,
That's definitely "unexplained behavior." (Well, that's the polite term, anyway.) I suggest you contact the helpful Articulate support staff directly. You can do that here:
https://articulate.com/support/contact/360-teams
Note: They'll need a copy of your file, so attach it when you submit a case. They're discrete and will delete the file after the case is closed.
Thank you for your help, I will contact the support cases!
