Forum Discussion

Akshay's avatar
Akshay
Community Member
6 months ago

Help- 'Publish' button not visible on screen

Hi Folks, I am using Storyline x64 version on my laptop. Whenever i click on Publish, the 'Publish' button in the window is never visible, as it goes below my screen. Then i have to temporarily mov...
e-learning development
JoseTansengco's avatar
JoseTansengco
Staff
6 months ago

Hello Akshay,

Based on the appearance of the windows and icons, your monitor appears to be zoomed in a little. Would you mind sharing a screenshot of the Scale & Layout section of your display settings so we can try to recreate your window in a virtualized environment? Additionally, what happens when you try to change the resolution of your monitor to a higher resolution? Does this allow the publish button to appear?

  • Akshay's avatar
    Akshay
    Community Member
    6 months ago

    hi Jose

    Here's the screenshot you asked for. As for the resolution, it seems that 1920X1080 is the max resolution i can go upto.

     

     

    • JoseTansengco's avatar
      JoseTansengco
      Staff
      6 months ago

      Hi Akshay,

      Thanks for the screenshot! 
      Would you mind changing this setting to 125% or 100% to see if this improves the visibility of the publish button in Storyline 360?

      If it does not, please open a case with our support team here to connect with a support engineer for further troubleshooting. 

      • JohannesSlabber's avatar
        JohannesSlabber
        Community Member
        3 months ago

        Thank you