Forum Discussion
Help! I can't create conditions on a trigger!
- 2 years ago
Hello Everyone! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.74.30180.0)
In this update, we have implemented a fix for:
- Storyline 360 crashing when adding conditions to triggers or publishing to Word.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
this seems to be an incompatibility of storyline with your system
at void System.Windows.Input.KeyboardNavigation.ShowFocusVisual(DependencyObject element)
at void System.Windows.Input.KeyboardNavigation.ShowFocusVisual()
at void System.Windows.FrameworkElement.OnGotKeyboardFocus(object sender, KeyboardFocusChangedEventArgs e)
at void System.Windows.Input.KeyboardFocusChangedEventArgs.InvokeEventHandler(Delegate genericHandler, object genericTarget)
=> System.Windows
open s support ticket
https://articulate.com/support/contact/360-teams
and send them your log files from the main app
open in windows file explorer
%LocalAppData%/Articulate/360/Logs/
-> Storyline_STABLE_yyyymmdd_hhmmss.log
Jürgen
Jurgen,
Per your suggestion, I submitted a support ticket and included the files you requested.
Thank you!
Eve