Forum Discussion
Help! i keep getting an error
Every time I click the player to change out a resource I get an error that says "we are sorry if something went wrong with Articulate Storyline and it might close. You can help us fix this bug by sending information...etc"
It doesnt actually close, but doesnt let me get to the player. I have tried for two weeks. Restarted my computer, restarted storyline, tried in multiple different storyline courses.
Hi, Autumn.
Thank you for reaching out!
Since you mentioned that this is happening in multiple files, my initial suggestion would be a quick repair of Storyline. Here are the step-by-step instructions.
If you are still having issues after the repair, I'd recommend opening a case with our support engineers, so we can take a deeper look at what's going on.
