Forum Discussion
ShariHanlon-c5f
4 years agoCommunity Member
HELP! My Peek Won't Open Correctly
Hi, community!
I opened Peek 360 for the first time in awhile, and it opens just as a heading in the task bar - see the pic I uploaded. When I click on the settings icon, I can change shortcuts fo...
ShariHanlon-c5f
4 years agoCommunity Member
Just an update - after several uninstalls and reinstalls, I was still having issues. Lianne from Articulate Support was great - she sent me info and it turns out that my multiple monitors were causing the problem. I undocked my laptop, started it up, launched Peek, and voila! Mischief managed. I re-docked the laptop and Peek remained open correctly. So, I will adjust my process when I know I need to use Peek and all should be fine.
Thank you for all of the support!
Shari
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