Forum Discussion
LeaDettmann-f2a
4 years agoCommunity Member
Help needed! Screencasts blurry
Hi guys, I need some help regarding screencasts. I did screencasts with storyline and when they stay in the program and I start the preview, they are blurry. Also when I publish to review they st...
JoseTansengco
4 years agoStaff
Hello Lea,
Thanks for reaching out!
Have you checked if the slide size of your Storyline 360 project matches the resolution of your screen recording?
One of the main causes of a blurry screen recording is a mismatch between the two resolutions. You can check out this article which explains how to prevent videos and screen recordings from becoming blurry for your reference:
If your Slide Size isn't too far off from the resolution that you selected when you made your screen recording, reach out to our support team by opening a case so we can take a closer look at what's causing the blurriness.
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