Forum Discussion
DustinBradford-
4 years agoCommunity Member
Help on RISE 360 Videos not playing
Hello,
I am using video blocks in a Rise 360 course. I have a number of sections where I created videos using both Screen Shares from Replay 360 and Vyond. I used Replay 360 to capture and edit ...
AlyssaGomez
4 years agoStaff
Hi there, Dustin! We were seeing this issue in a previous version of Rise 360, but we released a fix for it on March 16. How long ago did you create this course?
Please delete the video file from the course, and rename the video file using a shorter title with no spaces or special characters (use letters and numbers only). Then, upload the video file again, and republish the course. Let me know if the video still doesn't play on your LMS after following those steps!
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