Forum Discussion
Horrible quality when uploading images
I don't understand why the quality of images I upload is so bad in Rise. They look fine in browser, but when I upload (and Rise compresses/crunches them) they get fuzzy, pixly and unprofessional.
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Hello Crystal. I'd like to be added to the list of folks facing this issue and seeking an immediate fix. Both my videos and images look horrible and granular after uploading to Rise. It is very disappointing to see the final outcome.
Sure thing, Eveline. You'll get an email from support so we can have a closer look at your experience. If possible, use the upload link in that email to share an example image file that is giving you trouble in Rise 360.
Thanks for reaching out!
