Forum Discussion
EvelineFariasHe
Community Member
Hello Crystal. I'd like to be added to the list of folks facing this issue and seeking an immediate fix. Both my videos and images look horrible and granular after uploading to Rise. It is very disappointing to see the final outcome.
Crystal-Horn
6 years agoStaff
Sure thing, Eveline. You'll get an email from support so we can have a closer look at your experience. If possible, use the upload link in that email to share an example image file that is giving you trouble in Rise 360.
Thanks for reaching out!