Forum Discussion
Hanne-ThereseRi
7 years agoCommunity Member
Horrible quality when uploading images
I don't understand why the quality of images I upload is so bad in Rise. They look fine in browser, but when I upload (and Rise compresses/crunches them) they get fuzzy, pixly and unprofessional.
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AlyssaGomez
6 years agoStaff
Hi Viki, great question!
This workaround only works in Rise 360. Do you have a blurry image in Storyline 360? If so, share a copy of your file with us here, and we'll take a closer look at it!
- AshlynRoberto3 years agoCommunity Member
Hi Alyssa, I tried this and there was no change in my picture quality. You can see it in the background its squished and blurry. I tried to change it from Image Centered to Image Full Width but it cuts off the top and bottom /: I have tried this both with my PC's built in program Snipping Tool, and an outside screenshot from Screencast-O-Matic. I opened a case as well.
- CNavarro3 years agoFormer Staff
Hi Ashlyn. Glad to see that you have a support case with us. I hope this gets resolved soon.