Forum Discussion
Hanne-ThereseRi
7 years agoCommunity Member
Horrible quality when uploading images
I don't understand why the quality of images I upload is so bad in Rise. They look fine in browser, but when I upload (and Rise compresses/crunches them) they get fuzzy, pixly and unprofessional.
...
AlyssaGomez
5 years agoStaff
Hello, Eveline,
I checked in on your case, and it looks like you're seeing this issue in Storyline 360, not Rise 360.
However, the _NOPROCESS_
workaround is intended for Rise 360 images. Thanks for continuing to work with Georvy in your case, and hopefully we can help you improve the image quality in your Storyline 360 course!
- NicolaWhite-a265 years agoCommunity Member
Yes, I did not realize I ended up in the Rise section! :)
Thanks for your great customer support and swift follow up via e-mail!