Forum Discussion
Hanne-ThereseRi
7 years agoCommunity Member
Horrible quality when uploading images
I don't understand why the quality of images I upload is so bad in Rise. They look fine in browser, but when I upload (and Rise compresses/crunches them) they get fuzzy, pixly and unprofessional.
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DduBois
4 years agoCommunity Member
Hi there Renz,
Thank you - after I sent this I discovered the live chat feature on the support page and Hazel managed to get me sorted.
Looks like the _NOPROCESS_ tag needs to be duplicated at times for it to work, in case anyone else is struggling with this:
ImageName_NOPROCESS_NOPROCESS_.png
I really hope the dev team can get this sorted out soon.