Forum Discussion

Hanne-ThereseRi's avatar
Hanne-ThereseRi
Community Member
7 years ago

Horrible quality when uploading images

I don't understand why the quality of images I upload is so bad in Rise. They look fine in browser, but when I upload (and Rise compresses/crunches them) they get fuzzy, pixly and unprofessional.  ...
rise 360
VibhuGupta-c3e1's avatar
VibhuGupta-c3e1
Community Member
4 years ago

Not a significant improvement even after adding the _NOPROCESS_ for me. Does anyone else face the same?

 

  • hazelB's avatar
    hazelB
    Staff
    4 years ago

    HI Vibhu, sorry to hear that there is no improvement after adding _NOPROCESS_ Would you be able to share a screenshot? If the image is confidential, you can privately share it with us by opening a case here so that we can investigate.

  • hazelB's avatar
    hazelB
    Staff
    4 years ago

    HI Vibhu, sorry to hear that there is no improvement after adding _NOPROCESS_ Would you be able to share a screenshot? If the image is confidential, you can privately share it with us by opening a case here so that we can investigate.

  • hazelB's avatar
    hazelB
    Staff
    4 years ago

    HI Vibhu, sorry to hear that there is no improvement after adding _NOPROCESS_ Would you be able to share a screenshot? If the image is confidential, you can privately share it with us by opening a case here so that we can investigate.

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