Forum Discussion
Horrible quality when uploading images
I don't understand why the quality of images I upload is so bad in Rise. They look fine in browser, but when I upload (and Rise compresses/crunches them) they get fuzzy, pixly and unprofessional.
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Hello! Is there an improvement for the poor quality images that result after being uploaded in Rise 360? Any images I've included in the interaction feature Tabs and Accordion using tip mentioned above (_NOPORCESS_) to the file name, the screenshots that are still unclear and blurred, significantly lowering the quality of the experience. Before uploading the screenshots into Rise 360, the images are clear. Please assist!
Hi Taryn! Thanks for reaching out!
The word you need to add is "_NOPROCESS_", please make sure this is spelled correctly and that there are no special characters in the file name.
Next, please make sure the image you are using is not smaller than the image is in Rise. It could be the image is too small and is being stretched out. Please use an appropriately sized image. If you still have trouble, please let us know and send a copy of the files here.
